Driver verification
Driver identity and eligibility information is reviewed before driver functionality is enabled.
Trust by design
Know more before you commit.
Safety is built through accurate profiles, clear expectations, visible feedback and tools that help people act when something feels wrong.
Public reviews
Relevant feedback helps both roles make better-informed decisions.
Terms before requests
Passengers see payment and pickup expectations before applying or requesting.
Report and exit
Users can leave arrangements, cancel where appropriate and report safety concerns.
In the app
Emergency and trip support.
- Emergency services shortcut
- SOS alerts to chosen emergency contacts
- Trip sharing and relevant location features
- Notifications for upcoming and active travel
- Clear reporting and cancellation paths
If you are in immediate dangerCall emergency services first.
App tools support action; they do not replace police, ambulance or emergency responders.
Call 112Responsible claims
Verification reduces uncertainty. It does not guarantee behaviour.
Always confirm the vehicle and person, use suitable pickup locations, wear a seatbelt, tell someone you trust about your journey and use your own judgement.
Report a security concern →